Staff at the desk were very nice and attentive. As soon as we checked in, there was a problem with our reservation but the front desk clerk "wish I remembered her name " took care of the problem and checked us in early. Our room was 221 and it was big and clean. The bed comfy and ac working nicely ...We also loved the balcony also.
Wanda
Mei 2023
The room was clean and comfortable. The breakfast was great each morning, there was a variety of things offered from hot to cold breakfast items. The way they do breakfast has changed from what other reviews say, it was buffet style and we were allowed to take as much as we wanted. The pool and hot tub were also great and it was a bonus because they were opened early and closed late. The location of this hotel made everything that we wanted to see and do super easy to get to. There is also a great pretzel place, cafe, cupcake and candy store right across the street which was an added bonus. If you are looking for something fun for the whole family check out the Oldmill Farm tours, this experience really made the trip for us.
Kelli
April 2023
The continental breakfast was nice with fresh food being brought out quickly to replenish. All in all it was a pleasant stay. It is the only place we stay when we come to Lancaster county. This time is just seemed a bit off than normal. We will continue to come here simply because it is the best motel in the area.
Wendy
April 2023
We throughly enjoyed everything from the friendly attentive staff at check in, the housekeeping staff, especially Abigail who we had attending our room. She was the friendliest person with an exceptionally high standard of cleanliness!! The pool was huge, clean and equipped with lots of clean towels. The breakfast was plentiful with a variety of food to suit everyone. The whole hotel was cozy, warm and inviting. Truly home to home experience.
Joseph
Agustus 2023
I loved everything about this property. Very clean, very comfortable, housekeeping daily!! Nice hot showers, comfortable bed, above average continental breakfast. Pool and hot tub were such an added bonus.
Carmen
September 2023
Breakfast was great, the room was very clean and well maintained. The entry area is very picturesque, the common area is functional and the coffee/tea is a nice touch. The pool / hot tub were very clean as well as the surrounding areas. We tried this place last year, and really enjoyed it, so we came back. I am fairly certain, this will be a yearly trip.
Jason
Maret 2023
The room was clean and comfortable and there was a nice breakfast offer. We especially enjoyed talking to front desk staff, who were very pleasant and helpful. We loved the pool, basketball area and fire pit. And a nice surprise was the small Cafe where we could purchase specialty drinks.
Michelle
Agustus 2023
We liked everything! The lovely girl at reception at check in was so welcoming and genuinely happy and friendly! Our room was clean and spacious with lots of towels and toiletries. The pool was immaculate with a generous supply of towels! Breakfast was plentiful in the restaurant and the staff happy and cheerful. Loved our stay and will return again. The overall vibe is Cosy and feels like home!
Joseph
Agustus 2023
First the two room queen beds was the perfect size for my family, so much room. The staff was wonderful. Front desk was very nice and helpful. But the best thing was housekeeping. It was full housekeeping. Our housekeeper McKayla was wonderful. She should really get a raise. You can tell she took pride in her job. Definitely Best Western will be our hotel of choice. Breakfast was also good
Amy
Juni 2023
The Clerk that checked us in was very friendly and professional AND he remembered us the next day at the pool. The mid-night clerk was OUTSTANDING!. She was also friendly and professional but went the extra mile and gave me information on a "farmer's market not in the county that was twice as large as any other.I also watched her interact with other customers with care and concern for his/her comfort. You can't teach this! It comes for the heart - I know I had over 40 years in the business before I retired - If I were still working, I would recommend her for a management training position.
Richard
Juli 2022